Coast to Coast Motors, which operates seven buy-here, pay-here (BHPH) locations in the Houston, Oklahoma City, and Tulsa areas, was a Finance Express (FEX) holdover until making the switch to DealerSocket’s IDMS three years ago. In May, the 30-year-old, family-owned operation recorded one of its best months ever.
IDMS ®
IDMS brings all the pieces together for Coast to Coast
As CFO of Coast to Coast, Travis Allison leans heavily on IDMS’s reporting capabilities to accurately assess the group’s performance and month-to-date collections. He says the ability to delve deeper into the behind-the-scenes aspects of the multi-rooftop operation is IDMS’s biggest advantage.
“I rely on IDMS’s API to transfer a massive amount of data from IDMS to our third-party data software, so the ability to tap into IDMS remotely behind the scenes has been a huge benefit to me,” Allison notes.
Coast to Coast’s employees especially benefit from the system’s ease of use, robust training, and dependability. Allison also credits DealerSocket’s exemplary customer service and personal touch for the group’s strong partnership with the software provider.
"For dealers looking for a dealership management system that coordinates their service, their collections, and their sales all in one area, IDMS is definitely the way to go."
Travis Allison, CFO
Coast to Coast Motors
“Having a great product is one thing, but I also need customer service when it comes to my software vendors,” Allison says. “I work with our Customer Success Manager, Anthony Wright, all the time, and he’s always willing to pick up the phone when we need assistance and help us move the needle when it comes to the level of integration and connectivity we need.”
Allison wasn’t around during the FEX days, but he says his team considers IDMS a huge upgrade. That’s why he encourages other independent and BHPH dealers on FEX DMS to consider making the same switch.
“For dealers looking for a dealership management system that coordinates their service, their collections, and their sales all in one area, IDMS is definitely the way to go,” Allison says. “It allows us to have an omnichannel approach to our business, and if your DMS can’t provide that, you ought to look at IDMS.”
How can we help?
We are proud to serve over 9,000 dealerships with our unified automotive retail solutions. Let's talk about how we can help drive operational efficiency and bottom-line results in your dealership.
Leverage a dealer management system designed specifically for your needs
Accounting
Save time and easily manage your vehicle acquisition, sales, and receivable accounting in one place.
Account Management
Increase your collections efficiency with configurable workflows, smart automation, collection queues, and more.
Desking
Maximize your profit by structuring and presenting the right deal on the right vehicle for every customer.
Inventory Management
Improve the process of evaluating, acquiring, and syndicating vehicles to increase profit margin.
Reporting and Analytics
Access reports and custom dashboards to see real-time data anywhere, anytime, on any device to easily manage your dealership.
LenderSocket
Streamline desking and financing processes to save time, automate workflows, and improve the customer experience.
vSignature
Conduct the signing ceremony anywhere and provide a more modern car-buying experience with our integration with Vision Dealer Solutions.
IDMS ®
IDMS brings all the pieces together for Coast to Coast
Coast to Coast Motors, which operates seven buy-here, pay-here (BHPH) locations in the Houston, Oklahoma City, and Tulsa areas, was a Finance Express (FEX) holdover until making the switch to DealerSocket’s IDMS three years ago. In May, the 30-year-old, family-owned operation recorded one of its best months ever.
As CFO of Coast to Coast, Travis Allison leans heavily on IDMS’s reporting capabilities to accurately assess the group’s performance and month-to-date collections. He says the ability to delve deeper into the behind-the-scenes aspects of the multi-rooftop operation is IDMS’s biggest advantage.
“I rely on IDMS’s API to transfer a massive amount of data from IDMS to our third-party data software, so the ability to tap into IDMS remotely behind the scenes has been a huge benefit to me,” Allison notes.
Coast to Coast’s employees especially benefit from the system’s ease of use, robust training, and dependability. Allison also credits DealerSocket’s exemplary customer service and personal touch for the group’s strong partnership with the software provider.
"For dealers looking for a dealership management system that coordinates their service, their collections, and their sales all in one area, IDMS is definitely the way to go."
Travis Allison, CFO
Coast to Coast Motors
“Having a great product is one thing, but I also need customer service when it comes to my software vendors,” Allison says. “I work with our Customer Success Manager, Anthony Wright, all the time, and he’s always willing to pick up the phone when we need assistance and help us move the needle when it comes to the level of integration and connectivity we need.”
Allison wasn’t around during the FEX days, but he says his team considers IDMS a huge upgrade. That’s why he encourages other independent and BHPH dealers on FEX DMS to consider making the same switch.
“For dealers looking for a dealership management system that coordinates their service, their collections, and their sales all in one area, IDMS is definitely the way to go,” Allison says. “It allows us to have an omnichannel approach to our business, and if your DMS can’t provide that, you ought to look at IDMS.”
How can we help?
We are proud to serve over 9,000 dealerships with our unified automotive retail solutions. Let's talk about how we can help drive operational efficiency and bottom-line results in your dealership.
Leverage a dealer management system designed specifically for your needs
Accounting
Save time and easily manage your vehicle acquisition, sales, and receivable accounting in one place.
Account Management
Increase your collections efficiency with configurable workflows, smart automation, collection queues, and more.
Desking
Maximize your profit by structuring and presenting the right deal on the right vehicle for every customer.
Inventory Management
Improve the process of evaluating, acquiring, and syndicating vehicles to increase profit margin.
Reporting and Analytics
Access reports and custom dashboards to see real-time data anywhere, anytime, on any device to easily manage your dealership.
LenderSocket
Streamline desking and financing processes to save time, automate workflows, and improve the customer experience.
vSignature
Conduct the signing ceremony anywhere and provide a more modern car-buying experience with our integration with Vision Dealer Solutions.
IDMS ®
iDrive1 Motorcars calculates payments fast with IDMS
When a prospective customer calls about a vehicle, TJ Davis of iDrive1 Motorcars knows one of the first questions will be on the pricing. The intuitive interface of IDMS makes calculating payments fast and easy.
"The component we use the most is figuring a deal. It's really easy to create deals, go through payment options, edit options, and close and book deals."
TJ Davis, Assistant General Manager
iDrive1 Motorcars
Streamline the buying process
- Access all necessary documents to finalize deals and establish document packages in one place.
- Quickly view all worksheets associated with any deal.
- Select workflows specific to different deal types.
- Establish criteria for individual loans and create unique loan approval workflows.
- Give buyers a clear, concise view of available purchase options.
- Access local, regional, and national finance sources.
"The user interface is really simple. It's new, straight forward, easy to follow. It doesn't take a genius to figure it out."
TJ Davis, Assistant General Manager
iDrive1 Motorcars
Let us show you how IDMS accelerates your deals
IDMS ®
Upgrade Your Operation
IDMS combines innovation with ease of use to provide independent and BHPH dealers a software solution that modernizes and connects your entire operation. Web-based access with mobile capabilities, configurable workflows, award-winning customer service and more than 50 third-party integrations are only a handful of reasons why more than 1,000 independent and BHPH dealers have chosen us to take their dealership to the next level.
IDMS is rewriting the rules on the role the dealership management system plays at independent and BHPH operations.
"For dealers looking for a dealership management system that coordinates their service, their collections, and their sales all in one area, IDMS is definitely the way to go. It allows us to have an omnichannel approach to our business, and if your DMS can’t provide that, you ought to look at IDMS.”
Travis Allison
CFO, Coast to Coast Motors
What Upgrading Your Operation Looks Like
- Workflow automation for improved efficiency
- Robust Buy Here, Pay Here (BHPH) support, including scheduled auto-pay options and automated collections
- Sign deal documents electronically on a phone, tablet, or desktop PC in your showroom or remotely
- 50+ available integrations with industry-leading third-party partners
IDMS ®
Third Coast converts from AutoStar to IDMS for increased flexibility
Third Coast Auto Group, which operates four buy-here, pay-here dealerships in the Texas communities of Austin, Round Rock, New Braunfels, and Kyle, is always on the lookout for software that provides increased efficiency and flexibility. That was the motivation behind the independent dealer group’s bold decision in late 2018 to make the switch to DealerSocket’s IDMS.
As any dealer knows, moving to a new DMS isn’t easy, and Third Coast had been an AutoStar user since before DealerSocket purchased the DMS provider in March 2015. “A DMS transition is like open-heart surgery for a dealership, no matter which software you are switching to,” says Steve Quiroz, who, as general manager for all four locations, was charged with preparing his teams for the conversion. “But we made sure to transition in the last quarter of the year, so we were ramped up and ready for tax season.”
Making the switch
The general manager has nothing but high praise for DealerSocket’s IDMS since making the switch a year and a half ago. “AutoStar was a good system, but it had limitations on editing and customizing reports. I like how I have more flexibility with IDMS,” Quiroz says, noting that he put in the hours and took advantage of all the resources DealerSocket made available to learn the new system.
Quiroz is especially fond of IDMS’s customizable dashboard and reporting, noting: “We take advantage of the automation capabilities, and I love that I have more control over my reporting.” But he’s especially grateful for DealerSocket’s onboarding team, who trained his crews on the new system and ensured a smooth transition of each location’s data and accounts.
“The onboarding process was great,” he says. “It included lots of virtual training, online classes, and tutorials, which made the ramp-up to get comfortable with IDMS pretty seamless.”
“The onboarding process was great. It included lots of virtual training, online classes, and tutorials, which made the ramp-up to get comfortable with IDMS pretty seamless.”
Steve Quiroz, General Manager
Third Coast Auto Group
A key advantage
The web-based system proved especially helpful when Third Coast’s collections team was forced to work remotely due to social distancing mandates related to COVID-19. “We’ve been fortunate to be able to keep our doors open, but we’ve had to scale back some of our on-site operations,” he says. “With IDMS, our collections staff has been able to work from home.”
IDMS’s mobile app has also proven invaluable, allowing team members to continue working while walking the lot or when a store’s computers are down.
Quiroz offers the following advice to AutoStar customers looking to make the transition to IDMS: “Make sure your entire team is trained on how to do things in IDMS, especially the activities you’re used to in AutoStar. And work with the DealerSocket team to validate your data before going live.”
Making the move to IDMS required a lot of work and coordination, but Quiroz says the transition was worth the effort. “Everyone I’ve worked with during this transition has been nothing but professional,” he notes. “I’ve had a great experience working with DealerSocket.”
“The onboarding process was great. It included lots of virtual training, online classes, and tutorials, which made the ramp-up to get comfortable with IDMS pretty seamless.”
Steve Quiroz, General Manager
Third Coast Auto Group
How Can We Help?
We are proud to serve over 9,000 dealerships with our unified automotive retail solutions. Let's talk about how we can help drive operational efficiency and bottom-line results in your dealership.
IDMS ®
5 red flags every independent dealer should watch for
Many independent dealers are facing critical business issues that cost them time, money and their own sanity. With our first-hand experience of working with thousands of independent dealers across the country, we have outlined the costly issues dealers must watch for.
Read the eBook to avoid inefficient processes that:
- Suck away at your team’s productivity
- Hinder decision making with disjointed data
- Frustrate customers by eating up their time
IDMS ®
Dealer management software that grows with your business.
DealerSocket’s IDMS combines powerful features, an intuitive and user-friendly web-based design, and custom reporting for a DMS solution that meets your unique needs. When we designed our IDMS, we considered what independent and BHPH dealers like you needed to be successful. IDMS gives you web-based access with mobile capabilities, configurable workflows, and more than 50 third-party integrations.
Value and innovation:
- Manage the entire vehicle, sales, customer, and payment lifecycle with our end-to-end solution.
- Experience our web-based inventory management solution built specifically for independent and BHPH dealers.
- Access your business whenever and wherever you need to with easy-to-use mobile capabilities.
- Increase productivity with 50+ third-party integrations.
Speak with an expert
Do more with less.
Increase efficiency without increasing your head count with workflow automation.
Increase profit through better collections.
Our account management capabilities mean collections never slip through the cracks.
Make better decisions.
Access real-time data and customized reporting for better insight into your business.
Improve productivity.
Book more deals and speed up the sales cycle from quote to close.
DealerSocket IDMS helps Empire Exotic Motors perform all of their crucial business management functions. Arthur Przytulski, GM, appreciates its user-friendly functionality and clean reports. These are just two of the many benefits of DealerSocket IDMS.
Arthur Przytulski
GM, Empire Exotic Motors
Leverage a dealer management system designed specifically for your needs.
Accounting
Save time and easily manage your vehicle acquisition, sales, and receivable accounting in one place.
Learn More
Account Management
Increase your collections efficiency with configurable workflows, smart automation, collection queues, and more.
Learn More
Desking
Maximize your profit by structuring and presenting the right deal on the right vehicle for every customer.
Learn More
Inventory Management
Improve the process of evaluating, acquiring, and syndicating vehicles to increase profit margin.
Learn More
Reporting and Analytics
Access reports and custom dashboards to see real-time data anywhere, anytime, on any device to easily manage your dealership.
Learn More
LenderSocket
Streamline desking and financing processes to save time, automate workflows, and improve the customer experience.
Learn More
IDMS ®
vSignature from Vision Dealer Solutions
Give your customers the modern car-buying process they crave. IDMS’s integration with vSignature from Vision Dealer Solutions delivers the flexibility and innovation you need to appeal to the buying habits of today’s consumers. vSignature allows you and your customers to sign deal documents electronically on a phone, tablet, or desktop PC in your showroom or remotely.
Sign at the dealership or bring the deal right to your customer’s living room. See it in action.
Modernizing the traditional car-buying process:
Push all required forms from IDMS to vSignature.
-
Drag and drop signature boxes in all necessary spots of any form used for the first time. Signature boxes are applied automatically in future uses.
-
Invite the client via email or text to guide them through the signing ceremony or allow them to sign at their convenience.
-
Send all signed forms to the client via password-protected email.
-
Push all signed forms back to IDMS.
Give your customers more options resulting in fewer lost sales.
WESTLAKE, T.X. — May 17, 2021 — Solera Holdings, Inc. (“Solera”) today announced that it will acquire Omnitracs, a complete fleet management platform, and DealerSocket, a leading SaaS provider to the automotive industry. These acquisitions will extend Solera’s position as the preeminent global data intelligence and technology leader serving all constituents engaged in vehicle lifecycle management.
Global Leadership in Vehicle Lifecycle Management
With operations in more than 90 countries, Solera is the global technology leader operating in a highly complex vehicle lifecycle management ecosystem. Solera’s software and unique data assets power the value-chain of a vehicle from purchase to claims, repair and resale. These acquisitions will build upon Solera’s strategy to minimize complexity and reduce friction at all touchpoints in the vehicle lifecycle with fully integrated intelligent technology platforms.
“Solera is the driving force behind the rapid digitization of the vehicle lifecycle, delivering intelligent, data-driven, mission-critical solutions for our customers,” said Darko Dejanovic, Chief Executive Officer of Solera. “These highly strategic acquisitions will enable us to expand into adjacent verticals and capitalize on emerging trends in our industry. Solera’s unique position in a large and growing market allows us to transform the industry through innovation, proprietary data assets, unmatched scale and deep customer relationships.”
With Omnitracs, Solera will offer a unified platform that encompasses safety, productivity and maintenance solutions for commercial fleets.
“By joining Solera, Omnitracs will be able to further extend our converged solutions, both in and on the vehicle, into fleet lifecycle management services while also extending our access to new markets,” said Ray Greer, Chief Executive Officer of Omnitracs.
The addition of DealerSocket’s cutting-edge platform completes an end-to-end suite of solutions for automotive dealerships, combining customer acquisition and retention solutions, inventory management, dealership management systems, e-titling and a unique service and maintenance platform.
“The combination of DealerSocket with Solera allows us to offer dealerships a fully unified platform to simplify workflows and enables us to become the digital backbone across all areas of a connected dealership, simplifying and improving the retail experience. We are thrilled to join the Solera team,” said Sejal Pietrzak, Chief Executive Officer of DealerSocket.
The acquisitions are expected to close during the second quarter of calendar year 2021, subject to definitive agreements that will include customary closing conditions, including regulatory approvals. Financial terms were not disclosed.
Kirkland & Ellis LLP is advising Solera on the acquisition. Greenberg Traurig, LLP is serving as legal counsel to Omnitracs and Ropes & Gray LLP is serving as legal counsel to DealerSocket.
About Solera
Solera is a global leader in risk and asset management data and software, empowering companies across the automotive and insurance ecosystem with trusted solutions to support connectivity across the vehicle value chain. Solera’s solutions bring together customers, insurers, and suppliers, empowering smarter decision-making through service, software, enriched data, proprietary algorithms, and machine learning that come together to deliver insight and are designed to ensure customers’ vehicles and property are optimally maintained and expertly repaired. Solera serves over 235,000 customers and partners in more than 90 countries across six continents. By drawing on the market-leading solution capabilities and business process best practices from its technologies around the world, Solera provides unsurpassed scale and strength with superior performance while delivering innovation to move the industry forward.
About Omnitracs
Omnitracs offers the only complete fleet intelligence software platform. Serving the largest for-hire and private fleets in the transportation and distribution industries, Omnitracs’s best-in-class solutions accelerate business success, improve efficiency, and enhance the driver experience for nearly 15,000 customers who collectively travel 250 million miles per week. Omnitracs pioneered digital transformation in trucking more than 30 years ago, and today offers a one-stop shop for enterprise-grade, data-driven solutions across compliance, telematics, workflow, routing, and video safety in over 50 countries across the globe. For more information, visit www.omnitracs.com.
About DealerSocket
DealerSocket serves over 9,000 automotive dealerships with best-in-class solutions for customer relationship management, digital retailing/marketing, websites, inventory management and analytics solutions, as well as leading enterprise-level dealership management systems. DealerSocket solutions transform the automotive experience with innovations and unparalleled, award-winning customer service. For more information, visit www.dealersocket.com.
Cautions Regarding Forward-Looking Statements
This press release contains forward-looking statements, including statements about: the expected execution of definitive agreements relating to, and expected consummation of, Solera’s acquisitions of Omnitracs and DealerSocket (together, the “Acquisitions”); the expected financial, operational and strategic benefits of the Acquisitions; the expected benefits and value of current and future products and services to Solera’s, Omnitracs’s and DealerSocket’s customers, either alone or in conjunction with the products and services of other Solera group companies; and operational efficiencies that may be achieved by the combined companies as a result of the Acquisitions. These statements are based on Solera’s current expectations, estimates and assumptions and are subject to many risks, uncertainties and unknown future events that could cause actual results to differ materially from such forward-looking statements. Solera is under no obligation to (and specifically disclaims any such obligation to) update or alter its forward-looking statements whether as a result of new information, future events or otherwise.
Contacts
Joele Frank, Wilkinson Brimmer Katcher
Jed Repko / Ed Trissel
212-355-4449
[email protected]
SOURCE Solera Holdings, Inc.
Related Links
IDMS ®
LenderSocket
Creating efficiencies at your dealership is key. IDMS allows you to streamline your desking and financing processes to save time, automate workflows, and improve the customer experience.
Integrated Loan Origination and lender financing.
Push customer credit application and loan information to lender.
Receive lender decisioning within deal, or individual worksheet, in IDMS.
Easily compare worksheets statuses and financing options side-by-side.
Learn how LenderSocket allows you to never have to leave IDMS during the financing process.
Visualize a more efficient lender application process:
-
Customer fills out credit application on your website
-
Customer information automatically creates a new deal within IDMS
-
Worksheet is created to begin deal structure and submits deal details to selected lender(s)
-
Deal and credit application details are sent to your selected lender(s)
-
Lenders review and send back decisioning
-
Decisioning is directly integrated into deal worksheet within IDMS
-
Deal process is completed by contracting the appropriate worksheet that was approved
Experience Faster Funding with LenderSocket Today
IDMS ®
LenderSocket
Creating efficiencies at your dealership is key. IDMS allows you to streamline your desking and financing processes to save time, automate workflows, and improve the customer experience.
Integrated Loan Origination and lender financing.
Push customer credit application and loan information to lender.
Receive lender decisioning within deal, or individual worksheet, in IDMS.
Easily compare worksheets statuses and financing options side-by-side.
Learn how LenderSocket allows you to never have to leave IDMS during the financing process.
Visualize a more efficient lender application process:
-
Customer fills out credit application on your website
-
Customer information automatically creates a new deal within IDMS
-
Worksheet is created to begin deal structure and submits deal details to selected lender(s)
-
Deal and credit application details are sent to your selected lender(s)
-
Lenders review and send back decisioning
-
Decisioning is directly integrated into deal worksheet within IDMS
-
Deal process is completed by contracting the appropriate worksheet that was approved
Experience Faster Funding with LenderSocket Today
IDMS ®
LenderSocket
Creating efficiencies at your dealership is key. IDMS allows you to streamline your desking and financing processes to save time, automate workflows, and improve the customer experience.
Integrated Loan Origination and lender financing.
Push customer credit application and loan information to lender.
Receive lender decisioning within deal, or individual worksheet, in IDMS.
Easily compare worksheets statuses and financing options side-by-side.
Learn how LenderSocket allows you to never have to leave IDMS during the financing process.
Visualize a more efficient lender application process:
-
Customer fills out credit application on your website
-
Customer information automatically creates a new deal within IDMS
-
Worksheet is created to begin deal structure and submits deal details to selected lender(s)
-
Deal and credit application details are sent to your selected lender(s)
-
Lenders review and send back decisioning
-
Decisioning is directly integrated into deal worksheet within IDMS
-
Deal process is completed by contracting the appropriate worksheet that was approved